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Now that you know what we’re all about, we’d love to hear your story. Whether you have a suggestion for a new product, want to share a recipe, are interested in selling a Browning’s Country Ham product, or just want to rave about your latest experience, our ears are open!

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Customer Service

Shipping & Delivery

All packages will be shipped UPS to a physical address. We cannot ship to P.O. Boxes.

If a product is returned due to an incorrect address, we will promptly notify the customer to obtain correct information and the customer will be billed charges for re-shipping the package. UPS will sometime correct an address or add an apartment or suite number. They will charge us $5.00 for doing this service, so please double check this information to assure your shipping address is complete before ordering. The charge will be past along to the customer, if the address they have provided for us is not complete. Upon request, we will gladly provide you with a copy of this charge.

Privacy & Security

We respect your privacy! Browning’s pledges to protect your privacy. Your information will be used to provide you, our valued customer, with our mail-order catalogs, email specials and products you purchase. Occasionally we make our customer list available to carefully screened firms offering products that might be of interest to you.  Anytime you receive unwanted information, simply email: and we will be glad to remove you from these lists.

You are safe on our website. Our site is secure. The lock and key will appear on the checkout portion to assure the site is secure. We also use industry-standard encryption technologies when transferring and receiving data from our site.

More Details:
For each visitor to our Web page, our Web server automatically recognizes the consumer’s domain name and e-mail address (where possible).

We collect the domain name and e-mail address (where possible) of visitors to our Web page, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, name and address, telephone number, payment information (e.g., credit card number and billing address).

The information we collect is shared with other reputable organizations to help them contact consumers for marketing purposes, disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our Website.

With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit, record past activity at a site in order to provide better service when visitors return to our site.

If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address, or calling us at the above telephone number.

From time to time, we make our customer e-mail list available to other reputable organizations whose products or services we think you might find interesting. If you do not want us to share your e-mail address with other companies or organizations, please let us know by calling us at the number provided above, e-mailing us at the above address.

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above or e-mailing us at the above address.

Return & Refund Policy

Browning’s Country Ham guarantees our country ham products.  If for any reason you are not satisfied with your order, we will gladly refund or replace your order.  Simply call us at 859-948-4HAM (4426) and we will refund the total purchase price and shipping cost or we will replace your order with a new country ham product.  Returns will be accepted within 30 days from the date of purchase.